FAQs
Frequently Asked Questions
Jewelry
Frequently Asked Questions
All her jewellery is made of the highest quality stainless steel, then plated with 14 karat or 18 karat gold, using PVD physical vapour disposition. This makes the jewellery waterproof. This is an ancient way of doing things think tabs and other door knobs. It’s 10 times stronger than the standard gold and silver plating.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Absolutely not our metal is always clean. There are times we add brass to steel in order to give it some flexibility. Our jewellery is always hypoallergenic earrings you surgical steel posts, no plating.
It is a French term in jewellery for collecting and carefully designing. Family pieces. Our enamel collections represent as best as they are each individually made and painted hardened enamel. Making them one of a kind.
Absolutely, that’s our biggest business. Please, see our Wholesale tab and find our store in Faire - our wholesale partner. Or reach out to us by email (info@hooplastyle.com) for the wholesale link.
We try to ship next day on already to ship items. Our fashion, jewellery collections are ready to ship and ready-to-wear, unless stated that they are pre-order.
The answer is yes, but very quickly. Once the order ships, we will not be able to change the details.
Please see our Shipping Policy for more details.
Fine Jewelry
Frequently Asked Questions
As our pieces are all hand finished in Guelph, Ontario Canada, please allow time for production. The production time will vary from piece to peace. You can find the specific production time for each piece listed within that product page under timing. Please note shipping time frames do not
include production time.
If you require your order sooner than our standard production time, he will need to upgrade your order to be shipped with priority service. If you are interested in moving your order forward in our production time, please send an email.
We ship to all regions listed in our shipping criteria. This includes Canada, the US and most of Europe, and across the globe.
Most of our jewellery in gold and find is me to order. All personalized to collections are to order.
Our fine metals are sourced from many Sources. From countries around the globe. We work hard on price and never sacrifice quality and ethics as a wholesaler. We care very much about the customer and the price. Our partners in metals and gemstones are all verified.
Our pieces are generally made of sterling, silver Vermeil, or nine and 18 karat gold. We also offer 14 karat gold unlimited items we work with genuine, gemstones lab grown diamonds, natural diamonds, and we also offer Masonite.
If you are unsure about your ring size, we recommend that you measure your finger there are apps that can measure rings,but a simple piece of string around your finger, taking that measurements between is the best method.
Yes, all of our items can be customized. If you want to customize the packaging or the piece these can all be done by reaching out through email and making an appointment.
As each piece is made to order, we are unable to offer refunds or change of mind or in correctly purchased items. We will always work to make sure you love it. For damages in shipping please see shipping and returns page.
All online purchases come with a three month manufactures warranty from the time of purchase.
If he shows signs of external damage from some thing, other than normal, where it will be charged in the repair fee. Repairs within three months are usually free.
Yes, lab grown diamonds are as real as they get with an identical, physical and chemical DNA make up to mine diamonds. There’s nothing that makes lab diamonds, fake or in authentic in any way. we also offer natural diamonds.
Masonite is not a diamond. It is a genuine gemstone often masonite has a more brilliant facet, and looks beautiful and engagement rings, depending on the shine and quality looking for as well. The price for a larger piece can be improved by using Masonite.
Typically we do not use pre-existing stones. We can look at it in an appointment and make a decision.